This is a short post just to keep things up to date. Whilst a pallet service will be an option, it looks as if we can still offer a ‘parcel’ service at a reasonable rate. It has been a bit frenetic as we’ve pushed to get the new carrier in place for next week
To clarify, this crisis with FedEx has only affected the pool hire side, heaters (being much smaller) go with DHL and they’re fine.
Our number is 0345 230 1381. This rings to all our offices simultaneously and you will be able to contact us in office hours. Very occasionally, customers are ringing a geographical number (starting 01274), possibly because their handset displayed that number instead of the 0345 number.
If you ring this geographical landline number, there is a very high chance you will not get an answer or, if you leave a voicemail, your message is never collected.
0345 numbers are mobile-friendly and cost the same as a the geographical 01274 number.